Answers to Common Questions
Find quick answers to help you navigate the OrynBiz platform.
General Platform
OrynBiz provides specialized modules for
Retail, Distribution, Wholesale, Manufacturing, Hospitality, and Service-based
industries. Our modular architecture allows us to adapt to any sector requiring
robust resource management, inventory tracking, and operational efficiency
through tailored blueprints.
Yes, OrynBiz is a 100% cloud-native SaaS
platform. This allows you to access critical business data, generate reports,
and monitor operations from any device with an internet connection. It
eliminates hardware costs and ensures you always have the latest features and
security updates automatically.
We prioritize security using a multi-layered
defense strategy. This includes AES-256 encryption for data at rest, MFA for
user accounts, and granular Role-Based Access Control. Our infrastructure is
hosted in Tier-4 data centers with 24/7 monitoring and real-time data
replication for continuity.
OrynBiz acts as your central business hub
through a robust RESTful API and pre-built integrations. We connect seamlessly
with QuickBooks, Xero, Stripe, PayPal, and major e-commerce platforms like
Shopify. This eliminates data silos, providing a single source of truth for your
entire operation.
Yes, OrynBiz offers native iOS and Android
apps optimized for a touch-first experience. Use your phone for barcode
scanning, order approvals, and real-time dashboard tracking. The entire platform
is also built with responsive design, ensuring full functionality on any mobile
browser or tablet.
We provide 24/7 global support via email and
an extensive Knowledge Centre with tutorials. Premium plans include priority
phone and live chat support with faster response times. Enterprise clients also
get dedicated Customer Success Managers and regular business reviews for
optimization.
OrynBiz features a "Global-First"
architecture supporting multi-currency transactions and multi-location
management. Manage stock transfers, localized pricing, and tax compliance
(VAT/GST) across multiple legal entities and regions from a single, unified
administrative dashboard.
While OrynBiz is highly configurable, we
offer custom development through our Expert Partner program. We can build
industry-specific modules and extensions tailored to your unique workflows,
ensuring you have a bespoke solution that still benefits from our world-class
SaaS stability.
Partner Ecosystem
An OrynBiz Partner can assess and identify
friction in your current business processes, identifying gaps to streamline
operations and improve efficiency. They provide expert audits to ensure your
workflows are optimized using the best-fit OrynBiz modules for your specific
business scale and needs.
An OrynBiz Partner can provide comprehensive
user training and continued post-purchase support services to ensure your team
is proficient. They offer personalized onboarding sessions, detailed
documentation, and hands-on help to maximize the ROI of your software investment
throughout its lifecycle.
An OrynBiz Partner can customize, build, and
integrate bespoke solutions tailored specifically for your industry's unique
requirements. From specialized reporting to custom module development, they
ensure the platform fits your workflows like a glove while maintaining core
system stability.
New to OrynBiz? Our partners can guide you
through our extensive product suite, helping you pick the right OrynBiz products
for your business. They analyze your requirements to recommend the most
cost-effective and powerful combination of tools to drive your digital
transformation successfully.
Our expert partners have the capability to
migrate your business data from legacy systems safely and securely into OrynBiz.
They handle the complex ETL processes, data mapping, and validation to ensure a
seamless transition with zero downtime and complete data integrity for your
organization.
An OrynBiz Partner can handle the purchase of
OrynBiz licenses and manage your subscription on your behalf for a hassle-free
experience. They act as your single point of contact for renewals, billing, and
tier adjustments, allowing you to focus entirely on running your core business
operations.